Terms & Conditions – Al Manal Pharma
Effective Date: September, 2025
Welcome to Al Manal Pharma’s website (www.manalpharma.com). By using our website and purchasing products, you agree to the following terms:
1. Products & Usage
Our products are veterinary supplements and solutions intended for use in animals only.
Usage should follow instructions provided on product labels or by a qualified veterinarian.
We are not responsible for misuse or application outside the recommended guidelines.
2. Orders & Payments
Orders placed via our website are subject to confirmation and availability.
Payments can be made via Bank Transfer, Easypaisa, JazzCash, or Cash on Delivery (if offered).
Orders will be processed once payment is confirmed.
3. Shipping & Delivery
We ship across Pakistan using reliable courier services.
Delivery times may vary depending on location (typically 2–5 working days).
Shipping charges are calculated at checkout.
Delays caused by courier companies are beyond our control.
4. Returns & Refunds
Due to the nature of veterinary products, returns are accepted only if:
The product is received damaged, defective, or incorrect.
Claims must be reported within 48 hours of delivery with proof (images/video).
Refunds or replacements will be processed after verification.
5. Limitation of Liability
Al Manal Pharma is not liable for any indirect damages, losses, or misuse of products.
Responsibility lies with the buyer to ensure correct use under veterinary guidance.
6. Intellectual Property
All website content, product images, and text belong to Al Manal Pharma.
Unauthorized use, reproduction, or distribution is prohibited.
7. Governing Law
These terms are governed by the laws of Pakistan.
Any disputes will be handled under the jurisdiction of Multan courts.
8. Contact Us
For order or policy inquiries, contact:
📍 Al Manal Pharma, 30-B, Nayab Grace City, Opposite Cricket Stadium, Vehari Road, Multan, Pakistan
📞 Ph: 061-4556240 | 📱 0300-0646240
📧 info@manalpharma.com